How to Create Fewer Defects: Results After One Year

Last year, at my session called How to Create Fewer Defects, I presented a root-cause analysis of hundreds of defects in a real-world system and how to address those causes. What I didn’t say then was that my goal for our team in 2019 was to reduce defects by 25%. We are achieving that goal, and this is your chance to find out how. This quick, idea-packed session is guaranteed to give you techniques you can apply in your own team!